AI Usage Policy
Last updated: November 12, 2026
Introduction
We want to be plain about where artificial intelligence (AI) is used in Iman Play. This policy explains how we use AI to make and run the Service, what that means for you, and the rules for using the AI features you can interact with. It is part of our Terms and Conditions. Iman Play is operated by Payriz Inc., Delaware, United States.
This policy is written in English. If we provide a translation, the English version applies in case of any difference. If you do not agree with this policy, please do not use the AI features of the Service.
1. Where We Use AI
- Writing. Our stories are drafted with the help of AI models, working from Islamic sources. Every story is reviewed by people before it is narrated.
- Narration. The stories are narrated with AI-generated voices. The voices you hear are not recordings of human narrators.
- Cover art. Cover images and other artwork may be created or edited with the help of AI tools.
- Support. The in-app support chat is answered by an AI assistant, with a human team behind it.
Together we call these the "AI Features".
2. Your Use of the AI Features
The AI Features are provided "as is". We work to make them accurate and useful, but we do not guarantee that they are free from errors or that they will always be available.
You are responsible for how you use what the AI Features produce and for the information you send to them. Your use must follow this policy, our Terms and Conditions and the law.
Accuracy, bias and mistakes. AI systems can produce content that is out of date, one-sided or simply wrong while sounding confident. AI voices can mispronounce names and words, including Arabic terms. Our human review reduces these risks but cannot remove them completely. Please check anything important against reliable sources, and tell us at support@imanplay.com if you find a mistake so that we can correct it.
3. Religious Content
Our stories are educational storytelling drawn from Islamic sources. They are not religious rulings (fatwa) and they do not replace learning from qualified teachers.
The AI support assistant is there to help with the app, your account and your subscription. It is not a scholar. Please do not rely on it for religious rulings or guidance. For those questions, consult a qualified scholar.
4. Rules for the AI Support Chat
Purpose. The support chat helps you with questions about the app, your account, plans and payments, and technical problems. Replies are generated by an AI assistant, not typed by a person, unless a member of our team joins the conversation.
Human help. Our team can read support conversations and step in. If the assistant cannot solve your problem, or if you would rather deal with a person, say so in the chat or write to support@imanplay.com.
Data. Share only what is needed to solve your problem. Do not send passwords, sign-in codes, full card numbers or sensitive personal information about yourself or anyone else. Conversations are stored after the chat ends, and we may review them to solve your request and to improve our support. Our Privacy Policy explains how we handle this data.
Decisions. The assistant can explain our plans and policies, but it cannot change our terms. Refunds for store purchases are decided by Apple or Google, whatever the assistant says. If a reply from the assistant conflicts with our published terms and policies, the published terms and policies apply.
5. AI-Generated Results and Reports
Iman Play does not offer features that create personal results, scores or reports about you from quizzes, photos or other content that you upload. If we add a feature like this, we will update this policy first.
6. Our AI Providers
The AI Features run on models supplied by third-party AI providers. We send them only what is needed for the task: source material and drafts when we prepare stories, and the support conversation when the assistant answers you.
We do not sell your support conversations, and we do not use them to build advertising profiles. The providers we use may change over time. You can ask us at support@imanplay.com which providers currently process support conversations.
7. Prohibited Use
When you use the support chat or any other AI Feature, you must not:
- use it for anything illegal, or to plan or encourage harm to anyone;
- try to make it produce hateful, harassing, violent or sexual content, or content that mocks or insults any religion or people;
- try to make it issue religious rulings, or present its replies to others as religious rulings;
- use it to deceive or defraud, or to pretend to be another person or our staff;
- try to extract its instructions, bypass its safeguards, overload it, or reach information about other users;
- send it malware or content that infringes someone's rights or privacy;
- rely on it for medical, mental health, legal, tax or financial advice;
- copy our stories, audio or AI voices in order to train or improve an AI model, a text-to-speech system or a voice-cloning system.
If you break these rules we may limit, suspend or end your access to the AI Features or to the Service.
8. Disclaimer
Iman Play does not provide religious rulings, and it does not provide medical, mental health, legal, tax, investment or financial services or advice. Stories and AI replies are for education and general information only. Do not make important decisions on the basis of an AI reply alone.
9. Privacy and Security
Share only the information that is needed. We will never ask for your password, a sign-in code or your full card number in the support chat. If a message asks you for these, do not answer it and report it to support@imanplay.com.
Support conversations may be stored after the session ends. You are responsible for keeping your own device and account secure. Our Privacy Policy explains what we collect and the rights you have.
10. Limitation of Liability
To the fullest extent the law allows, we give no warranties about the AI Features and we are not liable for loss or damage that results from relying on AI-generated content or replies. You use the AI Features at your own risk and should check anything important for yourself. The limits of liability in our Terms and Conditions apply to this policy. Nothing here limits rights that the law does not allow us to limit.
11. Contact
If you have questions about how we use AI, or want to report a mistake in a story or a problem with a reply from the assistant, write to support@imanplay.com.